311 Unley Rd
Malvern, Adelaide SA 5061
VSBSA Hospital Accreditation Pending
The human-animal bond is at the heart of everything we do. That’s why our facility was designed with open, transparent treatment areas. You can stay close to your pet throughout their care and see how our team works together in real time.
Although we’re an emergency centre, the space feels warm and welcoming for you and your pet. When more privacy is needed, whether for a sensitive procedure or an important conversation, there are also calm, comfortable rooms away from the busy floor.
In many ways, pets are like people. You can’t predict when they’ll experience an injury or a medical crisis. Our modern emergency facility is open 24/7, ready and equipped to provide high-quality urgent and emergency care whenever you need it. We know these moments are extremely emotional and stressful. That’s why our team supports animals and their humans with skill, empathy and clear communication.
Our unique open-plan design allows you to stay close and comfort your pet for much of their stay, while our triage system means they will get the attention they need as soon as possible.
Are you wondering whether your pet needs emergency care? Our experienced nurses provide immediate, personalised guidance to help you decide whether a visit is necessary, or if the situation can wait until your regular vet is available.
If something doesn’t feel right, it doesn’t hurt to ask. We want you to have the clarity, reassurance and advice you need to make the best decision for your pet, and a quick call to our nurse hotline could be all it takes to save time, stress and even avoidable costs.
We provide extensive veterinary services to keep pets healthy and comfortable and offer unwavering support when difficult decisions and urgent care are needed.
All ServicesIn an emergency, you need professionals you can trust. Our team is highly skilled and experienced, capable of handling veterinary emergencies with clear communication, complete transparency and unwavering compassion.
Medical Director & Co-founder
Jaclyn brings more than clinical expertise to work. Her background in physiology and veterinary medicine is paired with a deep respect for the role pets play in our lives.
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Director & Co-founder
With a background in education and a passion for people, Dustin Fromm brings a rare blend of empathy, structure, and leadership to the world of veterinary emergency care.
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Pet Family Liaison
With a distinguished thirty-year career in music education, piano performance and primary teaching, Mary Geddie eventually made the decision to follow her lifelong passion for animals and transition into veterinary care.
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